1. Acceptance of Terms
By accessing or using the Orangles website (us.orangles.com), you agree to be bound by these Terms & Conditions, our Privacy Policy, and all applicable laws and regulations. If you do not agree with any part of these terms, you may not use our services.
Legal Agreement
These terms constitute a legally binding agreement between you and Orangles. By using our website, you acknowledge that you have read, understood, and agree to be bound by these terms.
2. Eligibility to Use
To use our services, you must:
- Be at least 18 years of age or the age of majority in your jurisdiction
- Have the legal capacity to enter into a binding contract
- Provide accurate and complete information when creating an account
- Not be located in a country subject to US trade sanctions
- Not be on any government restricted party list
3. Account Registration
To access certain features of our website, you may need to create an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain the security and confidentiality of your password
- Notify us immediately of any unauthorized use of your account
- Be responsible for all activities that occur under your account
- Not share your account credentials with any third party
Account Security
Orangles is not liable for any loss or damage arising from your failure to protect your account information. We recommend using strong passwords and enabling two-factor authentication.
4. Products and Pricing
4.1 Product Information
We strive to display accurate product descriptions, images, and specifications. However, we do not warrant that product descriptions, colors, or other content are accurate, complete, reliable, or error-free.
4.2 Pricing
All prices are listed in USD and are subject to change without notice. Prices do not include shipping, taxes, or duties unless explicitly stated. We reserve the right to correct any pricing errors.
4.3 Availability
Products are subject to availability. If a product becomes unavailable after you place an order, we will notify you and offer a replacement or full refund.
Pricing & Fees Breakdown
| Item | Description | Charged By |
|---|
| Product Price | Base price of the item | Orangles |
| Shipping Fee | Based on weight, distance, and delivery speed | Carrier |
| Taxes & Duties | Applicable sales tax, VAT, customs duties | Government |
| Handling Fee | Packaging and processing fee | Orangles |
5. Orders and Payments
5.1 Order Acceptance
Your order is an offer to purchase. We reserve the right to accept or reject any order for any reason, including product availability, pricing errors, or suspected fraud.
5.2 Payment Methods
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other payment methods as displayed at checkout.
5.3 Order Confirmation
You will receive an email confirmation once your order is placed. A second email with tracking information will be sent when your order ships.
Secure Payments
All payments are processed through PCI-compliant secure gateways. We do not store your full payment information on our servers.
6. Shipping and Delivery
6.1 Shipping Policy
We ship to addresses within the United States and select international locations. Shipping times are estimates and not guaranteed.
6.2 Delivery
Risk of loss and title for products pass to you upon delivery to the carrier. We are not responsible for delays caused by customs, weather, or carrier issues.
6.3 Failed Delivery
If a package is returned due to incorrect address or failed delivery attempts, you will be responsible for re-shipping costs.
7. Returns and Refunds
7.1 Return Policy
We offer a 30-day return policy from the date of delivery. To be eligible for a return, items must be unused, in original packaging, and with all tags attached.
7.2 Non-Returnable Items
- Perishable goods (food, flowers, plants)
- Personal care items (beauty products, undergarments)
- Digital downloads and gift cards
- Items marked as "Final Sale"
7.3 Refund Process
Refunds will be issued to your original payment method within 5-10 business days after we receive and inspect the returned item.
Easy Returns
Contact our customer service team to initiate a return. We'll provide a prepaid shipping label for your convenience.
8. User Conduct
You agree not to:
- Use the website for any illegal purpose
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of the website
- Post false, misleading, or malicious content
- Harvest or collect user information without consent
- Use automated scripts or bots to access our website
- Resell or distribute our products without authorization
9. Intellectual Property
All content on the Orangles website, including text, graphics, logos, images, software, and trademarks, is the property of Orangles or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any content without our prior written consent.
10. Limitation of Liability
To the maximum extent permitted by law, Orangles shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, data loss, or business interruption, arising from your use of our website or products.
Liability Cap
Our total liability to you for any claim arising from these terms or your use of our services shall not exceed the amount you paid for the product giving rise to the claim.
11. Disclaimer of Warranties
Our website and products are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including merchantability, fitness for a particular purpose, title, and non-infringement.
12. Termination
We reserve the right to suspend or terminate your account and access to our services at our sole discretion, without notice, for conduct that violates these terms or is harmful to other users or our business.
13. Governing Law
These terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any legal action arising from these terms shall be brought exclusively in the federal or state courts located in New York County, New York.
14. Dispute Resolution
Any dispute arising from these terms or your use of our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, rather than in court.
Informal Resolution
Before filing a claim, you agree to contact us to resolve the dispute informally.
Arbitration
If informal resolution fails, disputes will be resolved through binding arbitration.
Class Action Waiver
You agree to resolve disputes on an individual basis and waive the right to class arbitration.
15. Changes to Terms
We reserve the right to modify these terms at any time. Changes become effective immediately upon posting. Your continued use of the website after changes are posted constitutes your acceptance of the modified terms.
We will notify you of material changes via email or a prominent notice on our website.
16. Severability
If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
17. Entire Agreement
These terms, together with our Privacy Policy, constitute the entire agreement between you and Orangles regarding your use of our website and services, superseding any prior agreements.
